ROLE DESCRIPTION:
As a Customer Service Representative with Carla Boutin State Farm Insurance Agency, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the customers you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and customer service-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Must have 5-10 years of State Farm experience
- Must be Property & Casualty and Life & Health Licensed
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Must be coachable
BENEFITS:
- Salary pay plus
- Growth potential/Opportunity for advancement
- Paid time off
- Health plan options
- Retirement benefits
- Valuable career-building experience
This is a remote position.
Compensation: $55,000.00 - $75,000.00 per year
Are You Driven & Ambitious?
We are a growing agency with big dreams and lots of potential. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our office is located in Dawsonville, GA.
- I have been a State Farm agent since 1995.
- I am a proud graduate of North Georgia College & State University.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none